As a User, the Service may require you to enter information including your name, phone number, e-mail address, passwords and security question responses etc., and payment information such as your credit card number, expiration date and billing address (“Payment Information”) to use and access the Service, including to settle, pay for or close (“Settle”) a check, bill, tab, owed payment or other transaction (each a “Transaction”) with other users (each, a “Venue”), including but not limited to restaurants, bars or hotels. Should you create an Account via a social media account, we may obtain the name, user name, profile picture, e-mail address, and other disclosed demographics associated with that account. Additionally, when users are requesting and performing various activities on the Service, you may provide us personal information that will facilitate our effective response to those requests, including items such as dietary information, food allergies and preferences (along with preceding items in this paragraph, “Personal Information”).
As a Venue, we will require you to enter information including but not limited to your Organization name, address, POS type, logo, and phone number.
We may (and you authorize us to) access, use, process, and transmit data related to your use of the Service, including Transactions enabled by Service and related Transaction information, including item descriptions, price, tax and tip amounts (“Transaction Data”). If you are a User, Transaction Data may include Venues you visit and information about the other users with whom you go to Venues or use the Service. We may (and you authorize us to) obtain Transaction Data directly from you, the other parties engaged in the Transaction, and/or indirectly, such as via a Venue’s point-of-sale system.
You may update or correct Information about yourself or your Organization by logging into your Account at any time or by emailing us at email@example.com. You may also email us to request access to and deletion of Information about yourself and your Organization. We will not discriminate against any user for exercising the rights outlined in this section, and your use of the Service will be limited and altered only to the extent permitted by law or as a direct and foreseeable consequence of the exercise of your rights. We may also retain archived copies of information about you and your transactions for a period of time that is consistent with applicable law.
The GDPR provides the following rights for all data subjects:
Right to be informed: You have the right to be informed about the collection and use of your personal data, including details regarding the purposes for processing your personal data, the retention periods for that personal data, and who it will be shared with.
Right of access: You have the right to access your personal data by making a request verbally or in writing.
Right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
Right to erasure: You have the right to request the erasure of your personal data without prejudice to Call Waiter’s obligations and legal rights.
Right to restriction: You have the right to request the restriction or suppression of the processing of your personal data without prejudice to Call Waiter’s obligations and legal rights.
Right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services by moving, copying or transferring personal data easily from one IT environment to another in a safe and secure way, without affecting its usability.
Right to object: You have the right to object to the processing of your personal data, particularly for marketing reasons, or in any other case without prejudice to Call Waiter’s obligations and legal rights.
Rights in relation to automated decision making and profiling: Your data are processed by automated means, however, Call Waiter does not carry out solely automated decision-making and profiling that has legal or similarly significant effects on you. Call Waiter must respond to the relevant requests within the time limits set by the relevant legislation, as long as there is no other legal issue preventing us from handling your request. For any questions or suggestions or statements related to these issues, please contact us
We may share User Information with Venues, including certain Personal Information, LBI and Transaction Data (but excluding Payment Information), to improve their products and services, and to provide offers within the Service.
We may share certain of your Personal Information, LBI, and Transaction Data (excluding Payment Information) with third-party food and beverage brands (“Brands”) offering products and services at Venues that provide you targeted offers and discounts.
We may also provide Information to our agents, technology vendors and contractors on a “need-to-know” basis for the purpose of providing the Service. They are required to keep the Information confidential, and may not use it for any purpose other than to perform services for us or as otherwise required by law.
We may submit any information we have regarding an alleged violation of law involving the Service to law enforcement, or to other governmental or regulatory entities (including pursuant to a subpoena, court order, or other legal process; or upon reasonable belief that a violation of applicable law has occurred). We may also submit such information as is required to establish our legal rights or defend against legal claims.
We may share your information with an affiliate or assign and transfer the Information to a third-party successor-in-interest in connection with, or in negotiation of: a merger, acquisition, sale of substantially all our assets or stock, or similar change-in-control transaction; a financing event; or a bankruptcy or dissolution proceeding.
Should you obtain Information of another user of the Service, you are expressly forbidden from sharing such Information unless you have express written consent from that user.
We use commercially reasonable efforts to protect Information via maintenance of standard physical, electronic, and procedural safeguards. Despite our actions and precautions, no Internet data transmissions are completely secure, and they are subject to theft, fraud, destruction, alteration, disclosure, unauthorized access and other misuse. Some potential features you use, such as messaging and e-mail, inherently share Information that can be collected and used by others.
The security of your Account and Personal Information depends on you performing your responsibility to control access to your devices and applications, including maintaining physical possession of your device, and keeping your passwords and PINs confidential and not sharing them with anyone. It is also your responsibility to alert us if you believe the security of information in any part of the Service has been compromised.
You agree that there is risk involved in your transmission of Information to us, some of which is unavoidable and may be (a) incurred via occurrences out of our control, or (b) inherent in all like Internet transmissions. To the greatest extent permissible under applicable law, we are not responsible for the security or privacy of any Information you choose to submit to us.
We retain Information to provide, maintain, and augment the Service, and to comply with legal requirements and standard business practices. We retain Information for as long as (a) we have a business need, or (b) applicable laws, regulations, or government orders require. When we dispose of Information, we use reasonable procedures to erase or render it unreadable (for example, shredding documents and wiping electronic media). We may retain Blind Data for so long as it is relevant to our business model, at our discretion.
Information collected through the Service may be stored and processed in Cyprus or any other country (“Transfer Country”) in which we, or our affiliates, subsidiaries, agents or contractors, maintain facilities. By using the Service, you consent to any such foreign transmission, including an express consent to your Personal Information being transferred, to, stored, in and accessed from a Transfer Country that differs from the country where you reside and/or utilize the Service.